Two Decades with Redmond

June 27, 2012 • Associate Highlights, Issue 04 - June 2012

Shortly after Diane Stubbs joined Redmond, in the summer of 1993, CEO Rhett Roberts received a phone call from a grateful customer who explained how much he appreciated working with Redmond, and with Diane in particular.

“That call meant more than the customer probably realized,” Diane says. “I had just moved back to Utah, suddenly divorced and not feeling that great about myself. It was a great boost to my esteem.” Before long, people started calling Diane “the voice of Redmond” as she answered phones and organized customer invoices in the company’s office in Redmond, Utah.

“In those days, we all just did a little bit of everything,” she says. “If Ice Slicer got busy, we’d all head outside and fill bags—even Rhett and his wife—and have a great time together.”

Diane spent some time working with the marketing group—one of her favorite roles with the company—before eventually moving to help in the Heber City office.

Diane’s seven children all live nearby, giving her plenty of time with her six grandchildren. She also spends time with a few close friends, and after recent surgeries slowed her down, began reading and crocheting to pass the time.

When asked about her future, Diane considers goals she used to have. “I used to think I wanted to travel a lot, but now that the kids are grown, it turns out I’m happiest right here in my own back yard.” (Ireland might be the exception—she’ll get there someday.)

One idea that she still likes, though, is finding a way to try voice acting. “I’ve never been real sure what my talents are, but I think I’m really good at reading things out loud, and people seem to like my voice.”

Diane has narrated programs at her church, and she recently began experimenting with lending her voice to projects via the internet. Maybe someday soon, our customers might recognize her voice from more than just a phone call to Redmond.

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